Why Choose Palletways?

Palletways five pillars  - Scale, Quality, Innovation, IT and Governance


Europe’s largest dedicated palletised express  freight network serving 20 countries. 

We have the largest member network – 400+ depots - we handle more pallets than anyone else – up to 40,000 per day – over 1 pallet every second!

Our market leading position and volumes – 25% of the UK market - enable us to provide unrivalled efficiency and customer service.

With greater coverage, we are always closer to collection and delivery points and can provide the most efficient and flexible services to our customers.

We operate 14 hubs in 20 countries with daily pan - European services 


Our motivated, customer focussed people operate an award winning independently accredited pallet network.

We offer the widest service range available in the market from the most experienced team dedicated to making a real difference to our customers business.

We are independently recognised for best in class standards,  ISO9001 - ISO14001 – Investors in People – Global Freight Award and Motor Transport Award winners.

All our network members are based locally to provide expert knowledge and expertise.

We work closely with our Network Members and customers to identify the best value for money options.

Palletways Mission, Vision and Core Values are shared by all of its people and members working together to deliver outstanding service.

We Deliver and We Care


We continually push the boundaries to achieve more value and satisfaction for our customers.

We constantly apply cutting edge technologies to our business to provide us with a competitive edge and to add value for its customers.

Our development and implementation of innovative new technologies has seen us win awards within our sector and pan industry providing independent recognition of our achievements

Information Technology

Our award winning single European IT platform provides total visibility, consistency and transparency of information in real time 24/7/365 

Palletways Archway Scanning System (P.A.S.S.) uses a network of scanners and HD cameras to scan and photograph every vehicle and each individual pallet.



Palletways believes in building long term business relationships with members and customers.

Palletways has grown to nearly £200m turnover in 20 years.

Our success has been built on unique partnerships between world class network process managers and expert local Palletways Network Members, constantly striving to develop and improve.

Palletways Network Members have long-term contracts, typically 10 years, to make collectons and deliveries in defined postcode areas. This creates stability, customer service excellence and places a specific emphasis on long term business development.

For  Network Members  Palletways membership is their core activity. It is therefore given a very high priority, is properly resourced and treated with great care. For a significant majority of members their Palletways business makes up the majority of their turnover and profit.


By optimising our vehicle usage, we reduce waste and environmental impact.

Locally based members mean less miles travelled and reduced emissions

Palletways Group Limited
Fradley Distribution Park, Wood End Lane, Fradley Park, Lichfield, Staffordshire WS13 8NE
info@palletways.com, Tel: +44 (0)1543 418000